Privacy Policy
Effective date: June 1, 2026
This Privacy Policy explains how Karen Olsen-Dunn (“Karen Olsen-Dunn,” “we,” “us” or “our”) collects, uses, shares and protects personal information when you visit www.karenolsendunn.com, contact us, subscribe to our mailing list or purchase artwork or prints.
1. Contact information
Karen Olsen-Dunn
Magic Shop Studios
429 1st Street, Suite 260
Petaluma, CA 94952
United States
Email: kolsendunn@gmail.com
Telephone: 415-370-3875
2. Information we collect
Depending on how you interact with the website, we may collect:
Information you provide
This may include:
Your name
Email address
Telephone number
Billing and shipping addresses
Order and purchase information
Information included in messages or enquiries
Newsletter subscription preferences
Any other information you choose to provide
Transaction information
When you purchase artwork or prints, information relating to your order is collected so that we can process payment, fulfil the order, arrange delivery, communicate with you and maintain appropriate business and tax records.
Payment information is processed securely by Squarespace and the payment processor presented during checkout. We do not directly receive or store your complete payment-card details.
Information collected automatically
When you visit the website, Squarespace and connected services may automatically collect information such as:
Your IP address
Browser and device type
Operating system
Referring website
Pages viewed
Links and products clicked
Date and time of your visit
Approximate location based on your IP address
Shopping-cart and checkout activity
Information stored through cookies and similar technologies
3. How we use your information
We may use personal information to:
Operate, maintain and improve the website
Respond to messages and enquiries
Process and fulfil purchases
Arrange shipping and delivery
Provide order confirmations and customer-service messages
Manage returns, refunds or disputes
Send newsletters and marketing communications where permitted
Measure website traffic and understand how visitors use the website
Measure the effectiveness of advertising
Display or help deliver relevant advertisements
Prevent fraud, misuse and security incidents
Maintain financial, tax and business records
Comply with legal and regulatory obligations
Establish, exercise or defend legal claims
Where applicable law requires a legal basis for processing, we rely on the performance of a contract, compliance with legal obligations, our legitimate business interests and your consent, depending on the circumstances.
4. Purchases and payments
The website is hosted by Squarespace and uses Squarespace’s commerce services.
When you place an order, Squarespace and the relevant payment processor may collect and process information needed to complete the transaction. Their handling of personal information is governed by their own privacy policies and terms.
We may share the information necessary to fulfil your order with delivery companies, postal services, couriers, printers, framing providers or other fulfilment partners.
5. Mailing list and newsletters
When you subscribe to the mailing list, we collect your email address and any other information provided through the subscription form.
We use this information to send news, information about Karen Olsen-Dunn’s work, exhibition announcements, product releases, print launches and other promotional communications.
Our mailing list is managed using Squarespace Email Campaigns unless otherwise stated at the point of subscription.
You may unsubscribe at any time by using the unsubscribe link included in an email or by contacting kolsendunn@gmail.com.
Unsubscribing from marketing messages will not prevent us from sending essential transactional communications, such as order confirmations, shipping updates or responses to enquiries.
6. Squarespace Analytics
We use Squarespace Analytics to understand how visitors find and use the website. This may include information about visits, traffic sources, page views, device types, approximate locations, sales and other interactions.
We use this information to monitor the website’s performance, improve its content and understand customer interest in artwork and prints.
7. Meta Pixel and advertising
We use Meta Pixel, a service provided by Meta Platforms, Inc.
Meta Pixel may collect information about activity on the website, such as pages or products viewed, items added to a cart and completed purchases. This information may be used to:
Measure the performance of advertising
Understand how visitors interact with the website after seeing an advertisement
Create advertising audiences
Show advertisements that may be more relevant to visitors
Improve and optimise advertising campaigns
Meta may combine information collected through the Pixel with information it already holds about users of Facebook, Instagram and other Meta services.
Meta’s processing of this information is governed by Meta’s own privacy policies.
Where required, Meta Pixel and other non-essential advertising technologies will only be activated after you provide consent through the website’s cookie banner.
We do not sell personal information for money. However, the disclosure of identifiers or online activity to advertising providers such as Meta may be considered “sharing” or targeted advertising under certain privacy laws.
You can manage advertising cookies through the website’s cookie settings and through the privacy and advertising settings provided by Meta.
8. Cookies and similar technologies
Cookies are small files placed on your device when you visit a website. The website may use the following categories of cookies:
Essential cookies
These cookies are required for the website to function. They may support features such as security, navigation, forms, shopping carts and checkout.
Functional cookies
These cookies remember choices and support enhanced website features.
Analytics cookies
These cookies help us understand how visitors use the website and allow us to measure traffic and performance.
Advertising cookies
These cookies and similar technologies may be used by Meta and other advertising providers to measure advertisements, create audiences and deliver advertising based on browsing activity.
You can accept, reject or manage non-essential cookies through the cookie banner or cookie-settings control available on the website. You can also control or delete cookies through your browser settings.
Blocking cookies may cause some website features, including shopping-cart or checkout functions, to work incorrectly.
9. Do Not Track and Global Privacy Control
Some browsers offer a “Do Not Track” setting. Because there is not a universally accepted standard for responding to Do Not Track signals, the website may not respond to all such signals.
Where required by applicable law and technically supported, we will treat recognised opt-out preference signals, such as Global Privacy Control, as a request to opt out of the sale or sharing of personal information associated with that browser or device.
You may also manage non-essential tracking through the website’s cookie controls.
10. How we share information
We may share personal information with service providers that help us operate the website and business, including:
Squarespace
Payment processors
Email and newsletter providers
Meta Platforms
Website analytics providers
Printers, framers and fulfilment providers
Postal services and couriers
Accountants, insurers, legal advisers and professional consultants
Information-technology and security providers
These organisations may process information only as needed to provide their services or meet their own legal obligations.
We may also disclose information:
When required by law, regulation, court order or legal process
To protect our rights, customers, property or security
To investigate fraud or misuse
In connection with a sale, transfer or reorganisation of all or part of the business
With your direction or consent
11. Data retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy.
The appropriate retention period depends on the type of information, why it was collected and applicable legal, accounting, tax, warranty and dispute-resolution requirements.
For example, order and transaction records may be retained for longer than general enquiries because they may be required for accounting, tax, authenticity, provenance, customer-service or legal purposes.
Newsletter information is generally retained until you unsubscribe or ask us to delete it, subject to any information we need to retain to record and respect your opt-out request.
12. Data security
We and our service providers use reasonable administrative, technical and organisational measures intended to protect personal information.
However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure. You provide information online at your own risk.
13. International data transfers
The website is operated from the United States, and our service providers may process information in the United States and other countries.
These countries may have data-protection laws that differ from those in your country. Where required, appropriate safeguards will be used for international transfers of personal information.
14. Your privacy rights
Depending on where you live, you may have the right to:
Request access to personal information held about you
Request correction of inaccurate information
Request deletion of personal information
Request a copy of certain information in a portable format
Object to or restrict certain uses of your information
Withdraw consent where processing is based on consent
Opt out of marketing communications
Opt out of certain targeted advertising, selling or sharing of personal information
Appeal a decision relating to a privacy request
Lodge a complaint with an applicable privacy or data-protection authority
These rights may be subject to exceptions and may not apply in every circumstance.
To make a privacy request, email kolsendunn@gmail.com. Please include enough information for us to identify you and understand your request. We may need to verify your identity before completing the request.
You will not be discriminated against for exercising an applicable privacy right.
15. California residents
California residents may have rights under California privacy laws, depending on whether those laws apply to our activities.
These may include rights to know, access, correct or delete personal information and to opt out of the sale or sharing of personal information.
During the preceding 12 months, we may have collected the following categories of personal information:
Identifiers, such as names, email addresses, telephone numbers, IP addresses and postal addresses
Customer-record information, such as contact and payment-related information
Commercial information, such as products viewed or purchased
Internet or electronic-network activity, such as browsing and website interactions
Approximate geolocation information
Inferences relating to likely interests in artwork or prints
We collect this information from you, your device, Squarespace, payment providers and advertising or analytics providers.
We use and disclose it for the business and commercial purposes described in this policy.
We do not knowingly sell personal information for money. Our use of Meta Pixel may involve disclosures that could be considered “sharing” for cross-context behavioural advertising under California law.
Where applicable, you may opt out through the website’s cookie controls, a recognised Global Privacy Control signal or by emailing kolsendunn@gmail.com.
We do not knowingly sell or share the personal information of anyone under 16 years old.
16. Visitors from the United Kingdom, European Economic Area and Switzerland
Visitors in the United Kingdom, European Economic Area and Switzerland may have rights under applicable data-protection laws, including rights of access, correction, deletion, restriction, objection and data portability.
Where we rely on consent, you may withdraw that consent at any time. Withdrawal does not affect processing that occurred before consent was withdrawn.
You may also complain to the data-protection authority in the country where you live or work.
17. Children’s privacy
The website and its products are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.
If you believe a child has provided personal information through the website, please contact us so that we can investigate and, where appropriate, delete it.
18. Third-party websites
The website may contain links to third-party websites, social-media platforms or services.
We are not responsible for the privacy, security or content practices of third parties. You should review their privacy policies before providing personal information.
19. Changes to this policy
We may update this Privacy Policy to reflect changes to the website, our services, legal requirements or privacy practices.
The revised policy will be posted on this page with an updated effective date. Material changes may also be communicated through the website or by another appropriate method.
20. Contact us
For questions about this Privacy Policy or requests concerning your personal information, contact:
Karen Olsen-Dunn
Magic Shop Studios
429 1st Street, Suite 260
Petaluma, CA 94952
United States
Email: kolsendunn@gmail.com
Telephone: 415-370-3875